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— IT Effectiveness Assessments

Do you know how your IT is performing in the eyes of your stakeholders and customers?

With our IT effectiveness program, we give technology leaders the confidence to build an effective IT strategy backed by data.

Learn more by giving us a call

Call us: +61 4062 7176

Download a sample IT effectiveness report

Download a sample report

Benefits

  • Improve resources utilisation
  • Improve customer satisfaction
  • Find out the true needs and frustrations of your key stakeholders
See how satisfied your customers are with technology

IT Satisfaction Scorecard

Features

Be confident in your decision by knowing exactly what your key stakeholders want.

Benefits

Your time is precious. Save time with our surveys and dashboards to help you make the right decisions.

You'll get:

  • Overall IT Satisfaction and Value
  • IT Relationship Satisfaction
  • Top Business Priorities
  • Core Services Satisfaction
Start your diagnostics now

IT Capacity Report

Features

The capacity scorecard can help you get the additional headcount you need.

Benefits

Understand what the demands are on your IT team and where additional resources are required.

You'll get:

  • Capacity Metrics
  • IT supply and Value Satisfaction report
  • Capacity Satisfaction by department
Download a sample report
IT Capacity report

So What?

  • Manage the needs of each department
  • Communicate how you've improved each department individually

Satisfaction by department

Understand which department needs technology improvements with our departmental IT satisfaction report.

Benefits

Know where to focus your efforts on a departmental basis. The first 100 days of any technology (CIO, CTO or CISO) is critical. Figure out the quick wins and solve those quickly.

You'll get:

  • IT satisfaction on a per department basis
  • How satisfied each department is with the relationship with the IT department
  • Core IT Services satisfaction per department
  • Capacity metrics by department
Download a sample report
Start your diagnostics now

Stakeholder Satisfaction report

Get a good understanding of stakeholder satisfaction so you can of focus on key pain points. Whether it is technology or people based.

You'll Get

  • A breakdown of each department's feedback.
  • Understanding of key pain points.
  • How important stakeholders consider IT to be to their department.
  • What the relationship is with your IT team.

So you can

  • Focus your resources on solving the right challenges for key departments.
  • Improve relationships between your department and key stakeholders.
Start your diagnostics now

What our customers say

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Why do you need an IT effectiveness assessment?

Sometimes it's easy to get involved with the day to day running of your IT department, that you lose visibility of what stakeholders and customers think of IT. With our Information Technology effectiveness program (IT effectiveness program) you'll get the following:

  • CIO & CEO alignment
  • A dashboard showing effectiveness scoring based on stakeholders, customers, staff and departments
  • Actionable insights how to improve your IT's performance

Contact Us

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The program is designed to be low effort and high impact for your business. We collect all the right data from your business to ensure you’re investing in the right solutions to help your business succeed.

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