— IT Effectiveness Assessments
Do you know how your IT is performing in the eyes of your stakeholders and customers?
With our IT effectiveness program, we give technology leaders the confidence to build an effective IT strategy backed by data.
Learn more by giving us a call
Call us: +61 4062 7176Download a sample IT effectiveness report
Download a sample reportBenefits
- Improve resources utilisation
- Improve customer satisfaction
- Find out the true needs and frustrations of your key stakeholders
IT Satisfaction Scorecard
Features
Be confident in your decision by knowing exactly what your key stakeholders want.
Benefits
Your time is precious. Save time with our surveys and dashboards to help you make the right decisions.
You'll get:
- Overall IT Satisfaction and Value
- IT Relationship Satisfaction
- Top Business Priorities
- Core Services Satisfaction
IT Capacity Report
Features
The capacity scorecard can help you get the additional headcount you need.
Benefits
Understand what the demands are on your IT team and where additional resources are required.
You'll get:
- Capacity Metrics
- IT supply and Value Satisfaction report
- Capacity Satisfaction by department
So What?
- Manage the needs of each department
- Communicate how you've improved each department individually
Satisfaction by department
Understand which department needs technology improvements with our departmental IT satisfaction report.
Benefits
Know where to focus your efforts on a departmental basis. The first 100 days of any technology (CIO, CTO or CISO) is critical. Figure out the quick wins and solve those quickly.
You'll get:
- IT satisfaction on a per department basis
- How satisfied each department is with the relationship with the IT department
- Core IT Services satisfaction per department
- Capacity metrics by department
Stakeholder Satisfaction report
Get a good understanding of stakeholder satisfaction so you can of focus on key pain points. Whether it is technology or people based.
You'll Get
- A breakdown of each department's feedback.
- Understanding of key pain points.
- How important stakeholders consider IT to be to their department.
- What the relationship is with your IT team.
So you can
- Focus your resources on solving the right challenges for key departments.
- Improve relationships between your department and key stakeholders.
Other Services
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Why do you need an IT effectiveness assessment?
Sometimes it's easy to get involved with the day to day running of your IT department, that you lose visibility of what stakeholders and customers think of IT. With our Information Technology effectiveness program (IT effectiveness program) you'll get the following:
- CIO & CEO alignment
- A dashboard showing effectiveness scoring based on stakeholders, customers, staff and departments
- Actionable insights how to improve your IT's performance
The program is designed to be low effort and high impact for your business. We collect all the right data from your business to ensure you’re investing in the right solutions to help your business succeed.
Let's Work Together
With more than 25 years of international experience across various industries we can
deliver the best outcome for you.
